Posts Tagged ‘personal assistant bath’

Job Description for a ‘typical PA’

July 2, 2012

Although this is only a guide, we thought you might like to see some of the things we as PA’s do on a daily basis:-

  • Screening telephone calls 
  • Dealing with enquiries and requests handling where appropriate.
  • Dealing with incoming and outgoing email correspondence
  • Organising diaries and making appointments
  • Dealing with and responding to letters
  • Producing letters, reports and presentations
  • Arranging transport and travel
  • Devising and maintaining office systems
  • Data management 
  • Filing and paperwork
  • Organising, attending meetings and taking minutes
  • Keeping track of expenditure and reconciling costs
  • Project work and research 
  • Compiling and writing reports
  • Implementing new business procedures
  • Liaising with clients, suppliers and other staff
  • Dealing with confidential correspondence
  • Personal matters when required.

Skills Required

  • Multi-tasking

  • Up to date technology skills

  • Discretion

  • Enthusiasm and drive
  • Initiative

  • Professionalism

  • Reliability
  • Listening and communication

  • Organisation

  • Flexibility

This of course is not exhaustive, most PA’s have other skills as well, some are multi-lingual, others have skills in marketing and PR, whilst others may have worked in specific sectors.  Usually your PA will do whatever is needed to get the job done, efficiently, professionally and with a friendly smile.

Have a look at our website for some of the extra services we offer

Mystery Shopping

June 3, 2011

We are now offering, an official mystery shopping experience. Whether that is testing the customer experience through your website, email and contact forms or via a telephone survey or the more traditional in person options.

We have a range of people who are able to carry this out from teenagers, to students, families, professional singletons and couples to grandmas.  All are trained for each specific job and results are always confidential to each client.  We work with you to create a perfect scenario, outcomes and results.

Pricing structure

  • 30 minute website ‘shop’ and 1 page written report 
    • £30 + VAT
    • No minimum number of visits
    • Additional time on site charged at £1 per minute + VAT
  • Telephone mystery shop and report
    • £30 + VAT per hour
    • Minimum 5 telephone calls per client
    • Negotiable for larger numbers of calls
    • Telephone costs charged at cost
  • Actual mystery shop (in person) and written report
    • £50 per visit + VAT
    • All incurred expenses charged at cost
    • No minimum number of visits

As with all our services the initial consultation is free (up to 1 hour) and depending on your requirements we can adapt questionnaires to suit each individual case.

All visit results (whether in person or virtual) are kept strictly confidential.

Do get in touch if you would like more information, and don’t forget to visit our website for a full list of services.

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